No more missed calls after hours.
Tellgence answers in English or Spanish at 2am with the same patience as your best front-desk hire — and books the appointment into your PMS before the call ends.
Healthcare
AI voice agents for healthcare front desks.
Bilingual intake, eligibility verification, and appointment scheduling — built for clinics that serve patients in English and Spanish.
English + Spanish
Cryptographic evidence
Human handoff controls
Outcome focus
What this vertical gets on day one
Eligibility verification in under 90 seconds.
The agent calls the payer, navigates the IVR, captures the response, and writes it back to the chart. Documented, timestamped, signed.
No-show recovery that actually works.
Tellgence calls the day before, confirms the appointment in the patient's preferred language, and reschedules on the spot if needed.
Operator visibility
What healthcare teams get behind every call
Tellgence does not stop at voice. The workflow, evidence trail, and operator controls are tuned for clinics that need speed without losing safety.
- Language-aware intake that stays in English or Spanish from greeting through handoff.
- Operator-ready session records with transcripts, tool calls, and evidence-pack links.
- Human escalation for urgent symptoms, protected health information questions, or workflow exceptions.
Evidence and handoff
Built for real clinic operations
Use Tellgence for new-patient intake, appointment confirmations, recall campaigns, and insurance checks while keeping every step logged for staff review.